Hoaloha Style, hereinafter, “the Company”, collects personal information, such as name, civic address and email address, concerning users of this website, to facilitate order processing and contact users if problems arise with a delivery or a contest. Users of this website may contact the Company at any time in order to have their personal information modified or deleted.
In certain situations, the Company may disclose users’ information, for example, where required to comply with a law or a regulation, to defend the Company in the event of a legal action or to protect the Company’s rights or the rights of the other users of this website.
If you are not satisfied with an item ordered through our website or if it is defective and you wish to return the item, simply send us an email and include the order number and the reason for the return. You will receive a confirmation email and instructions regarding the return procedure, and a credit note will then be issued to your account.
- The following conditions apply:
- The item must not have been used or show signs of wear;
- The customer will pay any postal charges;
- Sale items are final sales and will not be accepted for return;
- Your email must be sent within 7 days of receipt of the order.
The Company reserves the right to refuse a return if the item does not respect these conditions.
All prices listed on this website are in Canadian dollars. Prices do not include applicable Quebec taxes, which will be added upon payment of your order.
Product Availability and Handling Times
All orders are processed within 48 hours of confirmation of payment. If the item is in stock, it will be shipped 48 hours after the order has been processed.
However, times may vary depending on product availability and the shipping company’s delivery times. The Company agrees to answer customers by email as soon as possible.
Conditions and Liability
The Company reserves the right to correct any pricing errors found on the website. Furthermore, the administrators of this Website reserve the right to make changes at any time to the policies stated on this page.
The Company is not liable for any damages that may result from using this website.
The Company is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein.